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Mastering Modern Project Management: Emerson’s Collaborative Leap with Whitehall

In today’s fast-evolving project management landscape, staying updated is imperative. Emerson’s recent collaboration with Whitehall Consulting epitomizes this drive for continuous growth. In a comprehensive Project Management Fundamentals training, 48 Emerson professionals engaged in a meticulous blend of theory and practice, spanning the rich history of project management to its contemporary challenges. The emphasis wasn’t merely on imparting knowledge, but on instilling teamwork and real-world application. This article dives deep into the training’s contents, participant feedback, and its transformative impact. Join us as we unpack the training journey, revealing the potent blend of insights, tools, and techniques presented.

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A Glimpse into AboitizPower’s Successful Implementation of the Enterprise Content Management Solution

The digital age demands businesses to continually adapt to new technologies. AboitizPower, recognizing the need to innovate, embarked on a transformative journey to restructure its content management process. This led to the implementation of a comprehensive Enterprise Content Management (ECM) solution known as “Knowledge Hub” powered by Box.

The project was a success, and AboitizPower was able to achieve the following:

  • Integrated and centralized unstructured data, providing a robust repository for document lifecycle management and ensuring single source of truth.
  • Migrated content, prepared metadata, and decommissioned legacy document management systems.
  • Implemented a hybrid waterfall/agile project plan that encompassed pivotal areas such as scope, schedule, cost, and risk.
  • Effectively managed vendors and scope through progress dashboards, synchronized scheduling, cost monitoring, team and communication management, stakeholder consultations, and regular risk assessments.
  • Ensured quality checks with different project stakeholders.
  • Successfully closed the project with comprehensive reviews.

The project was a testament to AboitizPower’s commitment to operational excellence and the value of choosing expert partners like Whitehall Consulting for strategic growth and transformative endeavors.

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Whitehall Consulting’s Update: Celebrating Big Achievements

We’ve got some exciting news to share! In our latest newsletter, we’re talking about Arvin Lester P. Busuego and Eillien G. Fernandez. Both of them have done something really special: they’ve earned the Lean Six Sigma Black Belt certification. It’s a big stamp of approval that shows they’re experts at what they do.

Their stories are about hard work, never giving up, and pushing to be the best. And we at Whitehall Consulting are super proud because we’ve been with them on this journey.

Want to know more about what they did and how they reached their goals? And how we help people like them shine? Dive into our newsletter and get all the details!

Read the Full Update HERE

Empowering Innovation: Yamaha Motors Philippines’ Transformative Workshop on Creative Thinking

Yamaha Motors Philippines delved into the realm of innovative thinking with a transformative workshop on “Creative Thinking: Cultivating Innovative Thinking and Disruptive Innovation”. Facilitated by the distinguished Arlaine Ostonal, the event underscored Yamaha’s dedication to fostering a culture of disruptive creativity. With topics ranging from design thinking to the SCAMPER technique, 30 enthusiastic participants from YMPH were equipped with tools to redefine industries. The immersive day emphasized active engagement, ending with commitment actions to encourage ongoing creative growth. This initiative not only enhances individual prowess but propels Yamaha towards industry leadership, championing innovation’s pivotal role in modern business.

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Department of Agrarian Reform starts the Lean Six Sigma Journey

During the last quarter of 2020, DAR’s Agrarian Reform Capacity Development Service tapped Whitehall Consulting to provide training and certification for their internal quality auditors nationwide.  Their end goal: delivering excellent government services to their clients (landowners, farmers, and agrarian reform beneficiaries).  As shared by the ARCDS project implementation team members Jeanette Abillar, Marisol Anis, and Myrell Recaña, headed by Dir. Susana R. Serrano, the expected focus was on process improvement tools and identifying areas of effectiveness and improvement through system reviews and audits.

At first, some of the project sponsors (top leaders from DAR’s central and regional offices) had little knowledge of Lean Six Sigma.  But as Engineer Nestor Pagaduan, Chief Admin Officer of DAR Region 1 shared, “After the first session, we found it very interesting and we learned a lot.”


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Email info@whitehall.com.ph to inquire how to start your process improvement journey. 

Get ahead and get noticed with a Lean Six Sigma Certification

The Philippine Statistics Authority (PSA) 2018 Annual Labor and Employment Status reports a total of 41.2 million employed persons in the country as of December 2018.

In a few months time, more students will be graduating and joining the nation’s workforce numbers. With such a vast number of workforce, how do you stay competitive in the job market? How do you make sure your resume stands out? What is your value-add to your company? There are a number of things you could do to boost your resume. But one tried and tested way is to have a Lean Six Sigma (LSS) certification. How can an LSS certification boost your resume and advance your career?

Click here to know more about the journey of one of our Certified LSS Green Belt.

Application of Lean Six Sigma in the Contact Center Industry

The Philippine Business Process Outsourcing (BPO) industry has flourished for the past two decades and has become one of the biggest job providers in the country. It has held its position as the top BPO service provider in the world for a number of years. In order to keep this position, companies must continually seek efficiency and cost saving initiatives to keep their competitive advantage. Applying lean six sigma methodology to current business challenges has shown positive results for a local call center and replicating this to other organisations could be the golden ticket. Click here to download our case study on the application of lean six sigma in the contact center.

Investing in the process improvement mindset

Innovative physical assets, the latest technology, a well-researched business strategy – all of these contribute to ensuring successful business operations. But ask any top company in the world in any industry and they will tell you that the key to a successful business aren’t any of these things. What’s at the core of a truly successful business are engaged and empowered employees. Stolt-Nielsen Global Shared Service Center (GSSC) in Manila advocates this way to thinking and this is why they have invested in Lean Six Sigma (LSS) Yellow Belt certification for some of their selected employees. LSS is a method that combines lean manufacturing and Six Sigma to systematically remove waste and reduce variations. Gain insights on how to start your organization’s journey to continuous improvement. Click here to download our latest whitepaper featuring Stolt-Nielsen GSSC experience in deploying lean six sigma.

Recovering From A Catastrophe: The Significance Of Business Continuity Planning

The Philippines, being a tropical country, is regularly visited by typhoons, with weather varying from dry sunny days to stormy periods that generate floods. Often times along the path of typhoons and rainfall, are business districts that drive the nation’s economy. These instances of capricious weather are very disruptive to businesses, as employees are forced not to come to work, transportation and other logistics are delayed, and electricity is shutdown.

Many companies go through this unfortunate experience every so often. Typhoons and natural calamities shut down work in both private and public sectors. These cause delays to customers and other stakeholders. While many companies have a disaster recovery plan, most of the time it is not extensive enough. As employees and their leaders are unable to act, business opportunities are lost, and assets and property are damaged.

There are other threats aside from natural disasters. All organizations are also vulnerable to cyber security attacks, work stoppage caused by employee absence, sudden power outages, and loss of data connection. Disasters can also be caused by situations beyond the control of the company, such us political unrest and criminal or terrorist attacks. Business disasters come in all shapes and sizes, and company managers and executives should take steps on how to give their organizations a better chance to recover quickly.


Companies have varying justifications for not having a business continuity plan (BCP) in place. Many leaders think that the effect of threats and their probability to happen are very low, so they would rather not plan for them. Other excuses include the mindset that developing a plan would take too much time and money. What managers forget is the fact that business interruptions and the inability to recover from them quickly, would actually be more costly. Some companies are also overconfident in their existing protocols, that they tend to overlook the gaps in their contingency measures.

If these hold true in your organization, perhaps now is the right time to start planning. While there are ways that a BCP can be developed internally, it will be better to get the expertise of an external BCP consultant, especially one that can help your organization get certified in ISO 22301. An ISO-BCP consultant can guide business leaders through the step-by-step planning process to create an effective plan.The consultant can help organizations identify and focus on the threats that have the highest impact to the business, and are likely to disrupt their operations. The BCP consultant can also determine which functions  are essential for recovering quickly and continuing operations. Moreover, a consultant can guide the organization in developing the actual contingency procedures that are easy-to-use, and tailored to every risk that can occur.

There are many valid grounds for organizations to have a solid BCP in place. With a business continuity plan, the business will have a stronger chance of minimizing the loss of revenue and customers during interruptions. A strong and tested BCP boosts the confidence of customers. When they know that the business is stable and reliable, customers are less likely to flee to competitors if a disaster occurs. Having a plan in place signifies that the organization is dedicated and prepared to protect its employees, clients and assets. With substantial confidence in the business’ ability to continue operations during a disaster, the company’s reputation with customers, staff, and investors are strengthened.

Your organization must be protected and prepared at all times. Every business must know how to react during an emergency. A BCP is integral to your company’s survival, and it is a must to devote time and resources to planning for events that can potentially disrupt operations. Your company’s ability to get back to business after an emergency, depends on the planning and preparation you do today.