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Mastering Modern Project Management: Emerson’s Collaborative Leap with Whitehall

In today’s fast-evolving project management landscape, staying updated is imperative. Emerson’s recent collaboration with Whitehall Consulting epitomizes this drive for continuous growth. In a comprehensive Project Management Fundamentals training, 48 Emerson professionals engaged in a meticulous blend of theory and practice, spanning the rich history of project management to its contemporary challenges. The emphasis wasn’t merely on imparting knowledge, but on instilling teamwork and real-world application. This article dives deep into the training’s contents, participant feedback, and its transformative impact. Join us as we unpack the training journey, revealing the potent blend of insights, tools, and techniques presented.

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A Glimpse into AboitizPower’s Successful Implementation of the Enterprise Content Management Solution

The digital age demands businesses to continually adapt to new technologies. AboitizPower, recognizing the need to innovate, embarked on a transformative journey to restructure its content management process. This led to the implementation of a comprehensive Enterprise Content Management (ECM) solution known as “Knowledge Hub” powered by Box.

The project was a success, and AboitizPower was able to achieve the following:

  • Integrated and centralized unstructured data, providing a robust repository for document lifecycle management and ensuring single source of truth.
  • Migrated content, prepared metadata, and decommissioned legacy document management systems.
  • Implemented a hybrid waterfall/agile project plan that encompassed pivotal areas such as scope, schedule, cost, and risk.
  • Effectively managed vendors and scope through progress dashboards, synchronized scheduling, cost monitoring, team and communication management, stakeholder consultations, and regular risk assessments.
  • Ensured quality checks with different project stakeholders.
  • Successfully closed the project with comprehensive reviews.

The project was a testament to AboitizPower’s commitment to operational excellence and the value of choosing expert partners like Whitehall Consulting for strategic growth and transformative endeavors.

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Whitehall Consulting’s Update: Celebrating Big Achievements

We’ve got some exciting news to share! In our latest newsletter, we’re talking about Arvin Lester P. Busuego and Eillien G. Fernandez. Both of them have done something really special: they’ve earned the Lean Six Sigma Black Belt certification. It’s a big stamp of approval that shows they’re experts at what they do.

Their stories are about hard work, never giving up, and pushing to be the best. And we at Whitehall Consulting are super proud because we’ve been with them on this journey.

Want to know more about what they did and how they reached their goals? And how we help people like them shine? Dive into our newsletter and get all the details!

Read the Full Update HERE

Empowering Innovation: Yamaha Motors Philippines’ Transformative Workshop on Creative Thinking

Yamaha Motors Philippines delved into the realm of innovative thinking with a transformative workshop on “Creative Thinking: Cultivating Innovative Thinking and Disruptive Innovation”. Facilitated by the distinguished Arlaine Ostonal, the event underscored Yamaha’s dedication to fostering a culture of disruptive creativity. With topics ranging from design thinking to the SCAMPER technique, 30 enthusiastic participants from YMPH were equipped with tools to redefine industries. The immersive day emphasized active engagement, ending with commitment actions to encourage ongoing creative growth. This initiative not only enhances individual prowess but propels Yamaha towards industry leadership, championing innovation’s pivotal role in modern business.

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Shaping the Future: Highlights from Our NPS Collaboration with Synchrony

Shaping the Future: Highlights from Our NPS Collaboration with Synchrony

In the dynamic realm of business consulting, every engagement offers an opportunity to fortify our commitment to excellence. Our recent NPS training with Synchrony stands as a shining example. This wasn’t merely a training session; it was an intersection of vision, expertise, and actionable insights.

To ensure transparency and knowledge sharing, we’ve meticulously documented this collaboration in our latest newsletter. Through this, we aim to encapsulate not just the event’s highlights but the transformative strategies and insights that emerged.

In an era of relentless evolution, our partnership with teams like Synchrony underscores our dedication to driving change, shaping futures, and reimagining business possibilities.

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Department of Agrarian Reform starts the Lean Six Sigma Journey

During the last quarter of 2020, DAR’s Agrarian Reform Capacity Development Service tapped Whitehall Consulting to provide training and certification for their internal quality auditors nationwide.  Their end goal: delivering excellent government services to their clients (landowners, farmers, and agrarian reform beneficiaries).  As shared by the ARCDS project implementation team members Jeanette Abillar, Marisol Anis, and Myrell Recaña, headed by Dir. Susana R. Serrano, the expected focus was on process improvement tools and identifying areas of effectiveness and improvement through system reviews and audits.

At first, some of the project sponsors (top leaders from DAR’s central and regional offices) had little knowledge of Lean Six Sigma.  But as Engineer Nestor Pagaduan, Chief Admin Officer of DAR Region 1 shared, “After the first session, we found it very interesting and we learned a lot.”


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Email info@whitehall.com.ph to inquire how to start your process improvement journey. 

Building Leaders’ Strengths in a Virtual World

Leadership development can be an organization’s impetus for organic growth and workforce engagement. As the year ends, it is a typical practice for many organizations to identify their high potential and top talents in a roster of the leadership pipeline as a critical succession strategy. 

Such is the case for a financial services company, whose goal is to continuously develop their people managers in the organization. And it is more crucial now, given the circumstance of the need to strengthen leadership capability in managing people virtually; there is the realization that there is a certain uniqueness in a virtual environment versus face-to-face or on-site managing. 


From Classroom to Zoom

Through a re-designed instructor-led approach, learning opportunities in discovering one’s leadership style and management capabilities were surfaced, and there was an emphasis in applying the management functions to actual projects and initiatives. The need to be structured in establishing the blueprint for executing the plans can be appreciated most especially, in identifying and engaging interdependent work units. It has been a common misstep that ‘other’ work units are not determined at the onset; for example, for a system-related project wherein Group A is the project owner, the supporting resources identified are the leaders or the management team that belong in Group A. That is an understandable route because these are the decision-makers who set the direction and provide the necessary approvals. However, a big lesson to be learned here is that alongside the key stakeholders, the rest of the support groups should be set up early as well. This refers to the IT support group, the developers, folks from a quality, administration team, and human resources. Early engagement with all the support groups means immediate collaborative efforts coming to life and breaking that silo mentality, and thus, can be much easier to sustain throughout the life cycle of that initiative.


Leaders See, Hear and Feel

In addition to being functional experts, effective leaders should possess a good understanding of organizational behaviors and motivation. One ought to be unflinching in facing the main challenge that any leader is confronted with: to be placed in an uncomfortable situation where they had to manage difficult conversations such as correcting the mistakes of another, managing unmet expectations or dealing with non-performers. An application of this simple, yet effective lesson in these scenarios was put into action: keep communication lines open. Even if communicating virtually, invite them to turn on their videos. Be observant by using both eyes and ears. Be sensitive to silence, to the tone and pitch of voice. Solicit verbal confirmation so the other party becomes more confident in expressing their selves. 

Overall, a significant lesson gained is that leadership is not just about being a technical guru. It takes a holistic approach in which relevant tools and techniques in performing the essential management functions are flourished throughout the learning experience, then nurtured long-term. Leadership proves itself to be a journey indeed because it must be developed as a habit over time. It is continuous, done every day as you log in to work – virtual or not.


A Fulfilled Collaboration

Whitehall Consulting had the pleasure to be an instrumental partner in this organization’s thrust in leadership development. Being online-ready for learning is our way of ensuring that the organization’s needs for learning and development are fully and effectively met in any circumstance. 

These are the top three feedback from the participants of the course, ‘Developing Everyday Managers.’

“Even at Zoom, it was really interactive.”

“All concepts of management were discussed with examples and explanations.”

“Participants were engaged by doing some exercises/role-playing.”



Investing in the process improvement mindset

Innovative physical assets, the latest technology, a well-researched business strategy – all of these contribute to ensuring successful business operations. According to any top company, in any industry, the key to a successful business isn’t any of these things mentioned. The core of successful businesses are engaged and empowered employees.

Stolt-Nielsen Global Shared Service Center (GSSC) in Manila advocates this way of thinking and this is why they have invested in Lean Six Sigma (LSS) Yellow Belt certification for their selected employees. LSS is a method that combines lean manufacturing and Six Sigma to systematically remove waste and reduce variations.

“Our strategy is to become a competitive advantage for our businesses so as a GSSC, we need to deliver reliable, efficient and cost-competitive end-to-end process services so the business can focus on optimizing operations,” says Raymond Hartmans, Operational Finance Director, GSSC Netherlands based in Rotterdam HQ. “To be able to fulfil this, we need to train and educate our GSSC employees in continuously questioning or challenging themselves and others on what, why and how they are doing their work and become more focused on improving what we are doing. This is how we will become more reliable and efficient in providing higher quality services. Training our people in LSS is one of the ways to achieve this.”

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Start your Process Improvement journey. Enroll in the Certified Lean Six Sigma Yellow Belt on March 13 & 20 via Zoom. Click here for more details. Reply to this email to reserve your seat.

Improving Business Results using Lean Six Sigma

What is the value of a Certified Lean Six Sigma Green Belt in a business? We sat down with April Musa-Marinay, entrepreneur and business owner of BOAZ  Pest Control Services, and asked exactly the same questions you may have.

Why did you seek professional certification?

Would like to be certified. Also to resolve some issues at the office Six Sigma way.

What value has the certification brought to you and your business?

While doing DMAIC, a lot have been processed and resolved in between. Just by doing the Swim Lane and SIPOC through brainstorming with the group, awareness and consciousness of each team member arose. More collaboration efforts have been observed with the team too. It also paved the way for clarifying job standards and key performance indicators for employees.


How did the professional certification help you grow in your role?

I have become more critical and objective in analyzing things. I have become aware of the importance of participative leadership instead of the authoritative leadership I do before.

What is your key take away from your professional certification journey?

Looking back at how I consolidated my data set for the GB project, I reckon the data shows a lot of noise (outliers). So much of my energy and annoyance were spent being angry about this, but when I removed the outliers, and my data have normalized, I realized that we still are in a pretty bad position, but not really that bad. The Certification helped me look better at the information that is being shown my way, instead of being reactive to a non-conclusive set of information. I think it made me do my job better as a manager and as an entrepreneur.

Start your Lean Six Sigma journey with us. Email us at info@whitehall.com.ph to start the first step of process improvement in your organization.