"I am very thankful for the comprehensive and practical insights we received from this NPS training. It has provided me with a deeper understanding of customer loyalty and how NPS can be effectively utilized to drive business growth. The workshop equipped me with practical tools and strategies that I can implement within my organization to enhance our customer experience. I feel empowered to make a positive impact and foster long-term customer relationships"

"Good Day! We are also extending our thanks to all of you for executing the training excellently"

"To assist us in reaching our desired future state, we engaged the services of Whitehall Consulting Inc. in November 2019. As this is our first time to hire a consultant, we were thankful for Whitehall’s patience and eagerness to guide us. In terms of planning and communication, they were able to immediately set up their team who were flexible especially that many stakeholders were involved. From then until February 2020, multiple sessions on as-is process mapping and focus group discussions with the staff were conducted. By March 2020, the recommendations and proposal for implementation were already presented to management. We look forward to working together with them again in the future."

"It was a very interactive, engaging and fun program with Babby Mejia, especially when he shared some of his experience as a Project Manager. I have learned a lot about the tools and techniques of Lean Six Sigma and its benefits for any type of organization. It was concise, practical and really on-the-job training with my group mates. Highly recommended!"

“The training provided my team better understanding of Skills displayed by a Customer-Obsessed organization, how to measure it and how to bridge the gap between proficiency and mastery. Highly value this training for allowing us to understand not just the narrative and the rationale of why Customer-Obsessed Culture hits success long term, but also taught us how this translates to productivity and return on investment which makes our future strategies hold better and more solid ground. Thank you, Jun! Grateful to you and Arlaine for being intentional and thoughtful with our trainings. Your courses empower my team and our function in the organization!"Thank you, Whitehall!”

Thank you very much for the excellent training for Team Cogentc. We will spread the word about the training to our clients and we will arrange next batch for our other team mates and clients personnel. Thank you for the partnership